Customer Field Technician - Brisbane, Australia - nbn™
Description
Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australian's in this customer facing role where you'll get to see the happy faces you help
A bit about your role
As a Customer Field Technician based in either Brisbane Metro South/ North/ Ipswich, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies.
This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services.
You'll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer's premises.Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:
- Cabling installation (copper and fibre) including jointing, jumpering and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
- These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.
We will be looking for:
- Current & clean Driver's Licence
- Strong and personable communication skills, both written and verbal
- A focus on delivering customer and service excellence
At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future.
As one of the Australia's largest infrastructure projects ever undertaken in Australian history, you'll be part of a team building a brighter future for the country.
In your personal career, you'll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.
With initiatives like Women's Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.
Continue the conversationAt nbn our people and our planet matter.
We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn network.
nbn also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment.
Worker TypePermanent
Time Type
Full time
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