Food and Beverage Manager - Brisbane, Australia - Brisbane Airport Hotels Group

Olivia Brown

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Olivia Brown

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Description

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre.

The Group comprises of a rooftop bar and restaurant, an Executive Lounge, 532 guest rooms, 12 meeting spaces and 3 restaurants.

Located near the DFO shopping outlets, it is the first accommodation, meeting and event space developed in this precinct.


We have an exciting new opportunity available for a Food & Beverage Manager to join our dynamic team at Catalina Restaurant, located at the Novotel Brisbane Airport.

Catalina is a vibrant and inviting restaurant with a warm atmosphere and quality food. Our focus and objective is to provide an excellent dining experience for all our guests.

This role takes charge of the restaurant and bar operations, and reports directly to the General Manager. We are seeking a passionate and energetic person who can lead, train, develop and inspire our already wonderful team.


Key Responsibilities will include but not limited to:

  • Lead and motivate staff to ensure high productivity
  • Manage and coach a dynamic F&B team including recruitment, training, development and performance management
  • Maintain a constant focus on providing excellent and memorable experiences for all our guests
  • Liaise closely with all departments, guaranteeing consistent service standards
  • Work within budgeted guidelines in relation to Food and Beverage Costs and Payroll
  • Manage ordering, process invoices and conduct fortnightly stocktake
  • Handle guest requests and complaints with confidence and in a professional manner
  • Drive food and beverage upsells
  • Contribute to a culture of care and safety within the business
  • Assist General Manager with projects and ad hoc tasks

What we're looking for:


  • Previous experience in a variety of Food & Beverage Supervisory roles, including restaurant and bar
  • Passion for the hospitality industry
  • Flexibility to work a variety of shifts including late finishes, weekends and public holidays
  • Strong knowledge of food and beverage service and products
  • Responsible Service of Alcohol certification (mandatory)
  • Wellgroomed and professional in appearance
  • Management skills and a resultsoriented approach
  • Have a "can do" attitude and a friendly demeanor

What we can offer you:


  • Every Friday we say THANK YOU to all our staff by providing a chef made buffet lunch. We have a different cuisine from all around the world monthly
  • Monthly "Celebration day" cakes, food, celebration and time to connect as a company


  • Annual Service Recognition

  • After one year of service we thank you with a complementary hotel stay, breakfast and vouchers for dinner in our exclusive restaurants.
  • AirReward program for exceptional customer service
  • Annual Family Fun Day We say thank you to your family, by hosting a day of family fun.
  • Accor Heartist: Indulge in a wide array of benefits, granting you access to incredible savings at various places worldwide. Treat yourself to unforgettable experiences while enjoying fantastic discounts like never before. Embrace the true essence of hospitality with our exclusive Heartiest Card membership.
  • Career progression & education assistance
  • Complimentary carparking

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