Medical Receptionist - Gungahlin, Australia - Marketplace Medical Centre Gungahlin

Description

Marketplace Medical Centre Gungahlin - Shop 53/33 Hibberson Street Gungahlin ACT 2912

Position:
Medical Receptionist, Multiple roles available


Key Responsibilities:

• Greet patients warmly and ensuring a friendly and welcoming atmosphere at the reception desk.
• Using Best Practice, scheduling appointments efficiently and managing the appointments effectively.
• With courtesy and professionalism, answering phones and attending queries from patients, other medical and specialist centres, insurance companies, and other stakeholders.
• Ensure accuracy in collection and collation of patient information, verifying insurance details, and updating medical records accurately.
• Coordinating with other members of the team and maintain clear communication to ensure smooth patient flow.
• Knowledge of computer systems such as MS Office, Outlook, printing, scanning and uploading patient and practice related information into practice software systems.
• Assisting patients with filling out necessary forms and providing guidance as needed.
• Using Tyro and Hicaps, handling billing and payment processes accurately and discreetly.
• Maintaining the cleanliness and organization of the reception area and the practice.

Desirable Requirements:

• Experience as a Medical Receptionist or in a similar role in health care setting
• Proficient knowledge of computer programs and software systems.
• Excellent communication skills, both verbal and written.
• Exceptional interpersonal skills with the ability to build rapport with patients and colleagues.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle a fastpaced environment effectively.
• Understanding of patient confidentiality and compliance with privacy regulations.
• A positive and professional attitude with a genuine passion for patient care.

Join Our Team:


How to Apply:


Employer questions

• Which of the following statements best describes your right to work in Australia?Permanent resident

Work visa/rights
Australian Citizen

• Which of the following statements best describes your Covid19 vaccination status?Double dose vaccinated
• Fully vaccinated
• Unvaccinated
• Do you have customer service experience? Yes/No
• Which industry
• Which Microsoft Office products are you experienced with?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have a current Working with Children (WWC) Check?
• Do you have data entry experience?
• How much notice are you required to give your current employer?

The successful applicant will be customer service focused, have medical billing skills with a pleasant phone manner.

Excellent communication skills and the ability to work both alone and as part of a team are essential as well as a keen interest in developing new and improved systems used by the team.

Visit Us at

Marketplace Medical Centre Gungahlin

Shop 53/33 Hibberson Street

Gungahlin ACT 2912

Job Types:
Casual, Permanent


Job Type:
Casual

Part-time hours: 20 per week


Job Types:
Full-time, Part-time, Casual

Work Remotely

• No

Job Types:
Full-time, Casual


Salary:
$50, $77,801.00 per year


Schedule:

• Rotating roster
• Shift work

Experience:

• Medical admin: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location:
In person