Administration Supervisor - Heidelberg, Australia - Austin Health
Description
Specialist Clinics is part of the Access and Demand Division
Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/ specialists to ensure the best outcome for a patient.
Currently Specialist Clinics provide over 317,000 attendances per annum making it one of the largest services in the state and largest services providers at Austin Health
We provide access to:
- Medical, Nursing and Allied Health professionals for assessment, diagnosis, and treatment in an outpatient setting
- Ongoing specialist management of chronic and complex conditions in collaboration with community providers preand posthospital care, related diagnostic services such as pathology and imaging, teaching, training and research opportunities
Patients are referred to Specialist Clinics by general practitioners (GPs), specialists, other community-based healthcare providers, as well as clinicians from within areas of Austin Health.
Austin Hospital
Level 3 Lance Townsend Building
Level 3 Olivia Newton-John Cancer Wellness & Research Centre (ONJC)
HRH
Ground Floor Tobruk Building
Level 2 Centaur Building
Level 4 Centaur Building
Specialist Clinics is on a journey of innovation, recently implementing digital reform and continuous improvement projects aimed at improving efficiency across all areas of the business to enhance our consumer experience.
About the role:
This position will rotate between campuses or as required to cover leave.
The role will drive a team-based approach providing administrative staff with knowledge, education and training to uphold a high quality of performance, whilst maintaining staff professional development.
This position offers a variety of work responsibilities, across a range of clinics, call centre and referral intake areas. This leadership role provides direction and support to clinic unit leads, clinic administration staff.This position will ensure departmental administrative activities are completed to a high standard and in alignment with the DHHS Access Policy, business goals and objectives.
The Specialist Clinics Administration Supervisor, performs a variety of leadership and administrative activities, in support of the department's business operations.
About you:
We are looking for a driven and enthusiastic individual who has.
-
Excellent people leadership and communication skills:
Can support and lead a team through new innovative intitatives:
Promote a positive organisational culture and lead by example:
- **Strong operational managment skills
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