Boutique Manager - Perth, Australia - Seven Migration on behalf of Watches of Switzerland

Description

Boutique Manager (Retail Manager)


Overview:

Established in 1997 as a single storefront in Perth, Watches of Switzerland is today Australia's leading and largest official boutique retailer of exclusive luxury watches.

Family-owned, the company delivers an expertly curated customer experience through its portfolio of prestigious boutiques in major cities across the country; Melbourne City, Melbourne International Airport, Sydney City, Barangaroo Crown Sydney, Perth and Canberra.

Watches of Switzerland is also proud to operate the largest A. Lange & Söhne boutique in the Southern Hemisphere, located at the esteemed Martin Place in Sydney.

We are proud to offer our clients a carefully curated selection of the world's finest luxury watch brands, including Rolex, Tudor, Vacheron Constantin, IWC Schaffhausen and A.

Lange & Söhne, for which Watches of Switzerland has served as the exclusive retailer in Australia since 2012.

We are looking for a Boutique Manager to join the team In this role, The Boutique Manager is responsible for the day-to-day management of boutique operations.

This role is responsible for leading a customer-facing team and ensuring the delivery of the WoS Customer Experience. This position is a full-time ongoing position, working 38 hours per week based in Perth.


Main tasks:

• Lead and supervise team to achieve individual and team budgets.
• Generate sales to achieve budgets.
• Work with marketing and merchandising to optimise sales.
• Follow up on sales leads and opportunities to ensure customer service excellence.
• Manage discounting to maximise profit margin.
• Manage expenses.
• Identify opportunities, establish and manage relationships with decision influencers and brand ambassadors.
• Identify new business development and event opportunities for recommendation to management/marketing.
• Manage instore and off site WoS and associated brand events to expected WoS standards.
• Promote the WoS locations and service offering.
• Maintain relationships with existing decision influencers and brand ambassadors and actively identify and engage with potential ambassadors.
• Report on product performance, stock levels and sales metrics as required by management.
• Adhere to Operational Procedures including Security, OH&S, end of day and banking procedures.
• Any other task as required.

Required/Relevant Qualifications & Work Experience:

• Associate Degree or a relevant Diploma, and at least a minimum of 3 years of relevant experience in the industry.

Required/Relevant Skills & Knowledge:

• Local market experience and contact networks.
• Proven sales, sales management, customer service, staff management and merchandise management skills.
• Excellent communication skills, the ability to build rapport, establish and maintain relationships.
• Exceptional organisational skills.
• Computer literacy.
• Ability to demonstrate negotiation skills in a highly competitive price market.

- 'Can-do' attitude, results driven & proactive.

• We acknowledge and appreciate the values of equal employment opportunity and cultural diversity within the workplace. However, Australian citizens and permanent residents will be afforded priority in the selection process_.

Annual salary will be between $54.000,00 to $58, plus superannuation) depending on level of experience.

Applications will close 28 days from the date of publication.


Job Types:
Full-time, Permanent


Job Types:
Full-time, Permanent


Schedule:

• 8 hour shift

Ability to commute/relocate:

• PERTH, WA 6000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

• Australia (required)

Work Location:
One location