Warehouse Systems Support Officer - Preston, Australia - CW Management Pty Ltd

CW Management Pty Ltd

Verified Company

Preston, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

What an opportunity
Chemist Warehouse is Australia's leading retail pharmacy group and one of Australia's most recognised brands.

In addition to the 17,000+ employees working in over 500 stores across Australia, we also have a growing international presence in New Zealand, China, and Ireland.- Over the last 24 months, we have had the good fortune of seeing our business adapt to the obvious challenges and consolidate our status as the market leader.

As we embark on the next stage of our ambitious growth plan, we are currently recruiting for a Warehouse Systems Support Officer to join us at our Distribution Centre in Somerton, Victoria.

About the role

Reporting directly to the Operations Process & Systems Excellence Manager, your primary area of focus as Warehouse Systems Support Officer is to support the effective use of the IT systems used in our Warehouses.

In this fast-paced and wide-ranging role, your areas of responsibility will span from performing system configuration and testing, right through to providing day-to-day support and training for end-users.

- The key responsibilities of this role will be:

Providing a high level of support to Warehouse end-users with system queries and issues (Manhattan SCALE Warehouse Management System (WMS), Microsoft Dynamics AX and several other associated and peripheral systems)
Performing configuration and testing of systems (updates, upgrades, fixes, enhancements, reporting, etc.)
Developing and maintaining enduser documentation
Training Guides and SOP Documentation
Being able to deliver enduser training consistent with system and operational requirements
Regularly assessing business and systems processes to identify opportunities for achieving desired results and for continuous improvement
Working with key members of projects to help achieve the project goals, objectives and aims
Providing first line support for Projects Go Live and post Go Live as required by the business (travel to remote sites, as required)
The successful applicant must also return a satisfactory National Criminal History check outcome._

About you A natural ability to troubleshoot system issues

Previous management and deployment experience in significant business systems projects e.g. establishment of new warehouse sites and deploying large WMS System configurations including the integration of 3rd party systems such as Smartconveyor, Goodstoperson or any other types of warehouse systems/automation
Strong understanding of the Microsoft Office Suite of products and exposure to Microsoft SQL and/or SSRS reports
Previous exposure to RF, Voice Picking and Warehouse Automation Technologies would be an advantage
In addition, the successful applicant will also demonstrate the following:
Excellent verbal and written communication skills
High level of attention to detail
Strong analytical and numeracy skills
Highly organised with an ability to prioritise tasks and to multitask
Enthusiasm and motivation, with a passion for taking on challenges
Ability to work within a team in an effective and efficient manner
Enjoys collaborating and working on multiple projects
The successful applicant will also be required to return a satisfactory National Criminal History Check outcome._

Application instructions-
Selection Criteria

Essential: Do you have the right to work in Australia?
Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check?
Contact Person
Recruitment Services
Alternate Contact Person
David Brennan
Closing Date
19/02/2023Please note that this position will close at 11:45pm on the closing date.