Ecommerce Account Manager - Brisbane, Australia - Just Digital People

Just Digital People

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

3+ years experience in a similar role required

Shopify or Magento experience highly desired
Flexible Working Arrangements

We're hiring for an award-winning Ecommerce Agency, to hire a proficient Account Manager, who has exposure to large Ecommerce website projects, and is keen to get stuck in with a variety of exciting and large clients.

Responsibilities:

Orchestrating a dynamic array of client retainers to propel growth for their online stores.
Assuming accountability for all client activities, encompassing scopes, tasks, bugs, and projects.
Skillfully defining client objectives and collaboratively overseeing task execution within your team.
Displaying inventive problemsolving skills, thinking beyond conventional boundaries, and challenging established norms.
Cultivating enduring client relationships, perpetually augmenting value to catalyze retention.
Maintaining a comprehensive client roadmap, unveiling opportunities for innovation, rectifying business inefficiencies, and contributing to overall success.
Guiding junior team members as a mentor, aiding in the attainment of their KPIs while drawing upon your seasoned expertise to shape their career trajectories.

Your Profile:

Possess a commendable track record of over three years in a parallel account management role in the digital arena.
Command experience with at least one of the following: Shopify Plus, Magento / Adobe, BigCommerce, or commercetools.
Exhibit the proficiency to decipher intricate requisites into lucid outcomes.
Demonstrate competence in navigating systems akin to Jira, Slack, and Zendesk (desired)
Foster robust interpersonal bonds, exemplify adept communication, and relish the camaraderie of a youthful and enthusiastic team.
Thrive within a processoriented environment, showcasing impeccable planning and organizational acumen.

Extra Mile Achievements:

Presenting solutions rather than dwelling on problems.
Enthusiasm when witnessing your clients attain success.
Embrace a lighthearted perspective without taking yourself overly seriously.

Rewards in Store:

Engage in a work environment that you'll anticipate each day.
Collaborate with an exceptional cohort that fosters a rich culture of support, culinary showdowns, convivial Friday gatherings, and tacosharing camaraderie.
Integrate within a reputable agency renowned for its partnership with distinguished brands and accolades from toptier ecommerce solution providers.
Leverage the collective wisdom of a seasoned team of ecommerce professionals spanning design, development, project management, and client triumph.
Unveil a panorama of exciting career advancements within our rapidly expanding global team.
Cement your career against the dynamic backdrop of the fastpaced ecommerce industry, ensuring it remains futureproof.