Finance Officer - Brisbane, Australia - Transport and Main Roads
Description
Accountabilities include:
- Monitor, action and manage workflows, work allocation, team performance, team management and internal controls.
- Ensure appropriate prioritisation of processing volumes, as per service agreements and performance targets and standards.
- Taking responsibility for customer issues and ensure customer satisfaction by escalating and resolving problems accordingly.
- Provide or interpret information for customers in a professional and courteous manner via a range of mediums including but not limited to telephone, mail & electronic.
- Help the Senior Advisor to develop and achieve performance targets and standards.
- Assist and develop of team procedures
- Provide accurate and timely advice on operational issues, financial management policies, procedures, standards and systems advice to customers, management, and staff.
- Undertake research, analysis and investigation into financial management issues and complex problems and implement effective solutions
- Contribute to the team environment by assisting colleagues, providing expert advice and guidance to team members, and working collaboratively across TMR.
- Contribute to the team environment by assisting colleagues, providing advice and guidance to the team members, and working collaboratively across the TMR.
- Ensure compliance with departmental policies, practices and procedures relating to human resources, finance, and information technology.
Mandatory requirements:
- Criminal history screening will be conducted on the recommended person for the role. It is a condition of employment for recommended appointee/s to disclose any previous serious discipline action taken against them for consideration by the delegate prior to any appointment.
Job Ad Reference:
QLD/506710/23
Closing Date:
Monday, 28 August 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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