Day Hospital, Patient Admissions Officer - Hobart, Australia - Icon Group

Icon Group

Verified Company

Hobart, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administration

Hobart

Full Time

Icon Cancer Centre Australia

Day Hospital, Patient Admissions Officer - Icon Cancer Centre Hobart

Join our administration team in a role dedicated to supporting the admission of our day hospital patients
Permanent Full-Time Position (Weekdays)
Hobart, TAS

"What matters most to me about working at Icon is the people. We have a fantastic team working in the centre. It's like a big family and that's really nice to be a part of."

Hayley Fairless, Icon Radiation Therapist_

About the role:

***We have an opportunity for a Patient Admissions Officer to join our team. The Patient Admissions Officer is responsible for effectively and efficiently managing the collection and verification of patient information for timely referral to Medical Specialist and admission to the centre. Working in a full-time capacity, Monday to Friday, this role will report to the Administration Manager as part of the greater administration team

Key Responsibilities:

Liaises with patients and family in a compassionate and friendly manner
Ensures accurate collection of new patient information
Confirms financial responsibility for all admissions
Liaises with health insurance fund customer service personnel to verify health insurance status
Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
Oversee wait room and respond to patient queries
Discharge procedures and paperwork

Skills & Experience:

12 months relevant professional medical / hospital reception experience requiring current knowledge and understanding of health insurance funds
Exceptional communication and customer service skills
Professional, efficient and friendly manner both overthephone and facetoface
Outstanding team member qualities including willing to support your colleagues and positive attitude
Flexibility and adaptability to complete various administration tasks across Medical Oncology and Radiation Oncology units
Ability to work efficiently with attention to detail
Proficient use of Microsoft Outlook

Who are we?

Icon Group is Australia's largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand.

We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

Here's why our people choose us

Purpose, at Pace:

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:
We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.

Connection, at Heart:
Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand:
We're constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

A few of our benefits