- Maintain client files with the relevant contract and associated documentation
- Provide all required correspondence to stakeholders within the required timeframes.
- Maintain onsite administration including minimum fortnightly client contact and accurate Click Homes and Framework database updates.
- Book all required appointments as nominated by the Construction Supervisor including stages, as per client request and practical completion inspections.
- Facilitate settlement and schedule handover with client.
- Liaise with operational teams to facilitate cross-department alignment and ensure efficient end-to-end workflow and customer experience.
- Provide all required correspondence to clients and external suppliers for permit requirements within the required timeframes.
- Provide high level customer service to all stakeholders.
- Experience in a customer-facing role within residential construction
- Understanding of building regulations, building codes and residential building processes
- Intermediate computer skills with Microsoft Office and CRM programs
- Experience with Framework and Click Homes Database systems is an advantage
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Client Manager - West Footscray, Australia - Mahercorp
2 days ago
Description
Who are we?
Eight Homes is Melbourne's affordable builder. We offer a stylish range of designs ideal for homeowners entering the property market and we pride ourselves on efficiency and simplicity in purchase and building.
We pride ourselves in building better lives for not only our clients, but for our staff and the community through our strong leadership, and charitable partnerships which have contributed to our on-going success and recognition as Great Place To Work Certified.
We believe that working with us will never be just a job. We offer a dynamic, transparent, and upbeat culture with the added benefit of an exciting workplace environment and friendly employees. We are committed to helping talented people build their careers - there are many opportunities for growth in this business for those who are looking to challenge themselves.
What's on offer?
The 8Homes team is looking to employ a customer focused and driven Client Manager to work within our Onsite team.
Within this role your responsibilities would include:
Who are we looking for?
What's in it for you?
We know that our success and growth is a result of our hard working employees. What we can offer you is a competitive salary, continual development coaching and career progression on top of a dynamic role within a great working environment that will not only challenge, but satisfy.
If you're experienced in this field and are looking for your next career move, why not apply?
We not only build homes, we build careers too.
Please note, only shortlisted applicants will be contacted.
