Customer Service Officer - Perth, Australia - Sika Corporation

Sika Corporation

Verified Company

Perth, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

ABOUT THE ROLE
Join our team in a fast-paced
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Call Centre Customer Service Officer role based in our
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WA Branch.

Reporting directly to the Customer Service Supervisor, this dynamic role will have you working closely with our Sales Representatives, assisting with customer service and advising clients on our Sika products.

Exciting Challenges

SNAPSHOT OF YOUR DAY:

Answer incoming calls and making outbound calls
Order entry and processing
Process invoices and credits
Customer support and enquiries
Liaise with freight providers for delivery coordination
Provide assistance to Sales and Logistics teams

We Need Your Skills

ABOUT YOU

To be successful within this role, you will:

Proven 12 months experience within a Call Centre environment or similar role
Have a strong understanding of Customer Service principles
Be selfmotivated, quick leaner, with a can do attitude
Have excellent interpersonal / communication skills and attention to detail
Have excellent computer skills / administrative skills
Have strong attention to detail and ability to identify and prioritise requirements

Building Trust Every Day

WHO IS SIKA AUSTRALIA?

Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.

We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees & an expanding team across Australia.

Contact

WHY JOIN THE SIKA AUSTRALIA TEAM?

We offer a supportive working environment with a strong, positive company culture
We invest in our employees you will be provided with all relevant training and development
Employee Benefits Program

Please click on the- Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.
_ Sika Australia is proud to be an Equal Employment Opportunity employer.

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_We value and seek diversity in our workforce._

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