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Customer Service Representative - North Sydney, Australia - Healthcare Professionals Group

Healthcare Professionals Group

Verified Company

North Sydney, Australia

4 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Benefits

Work with a fantastic team in world leading company

- $40-45 per hour

12 month temporary position
Supply Chain related role
Hybrid working model
North Sydney location

About the company
Be part of a global pharmaceutical company operating across the globe located in North Sydney 2060.

Our client looks to provide world class service and effective treatments quickly, sustainably, and economically to provide the best level of service possible enhancing the quality of life to customers all over the world.

About the opportunity

In your new customer service representative role, you collaborate with internal and external stakeholders to identify, plan, implement and deliver solutions for optimal customer experience and care.

You will be required to have excellent communication skills and ability to work independently. Ability to problem solve and work cohesively with 3PLs, customers, accounts, and sales representatives. Be genuinely committed to customer satisfaction and you will grow and advance your career.

Duties

Liaise with crossfunctional teams
Order entry through SAP
Execute order to cash activities for all customer order types
Maintaining relationships
Engage with customers and report enquires and adverse reactions
Product knowledge
Process credit claims and returns

Skills and Experience

Previous experience in customer service in a pharmaceutical, biotechnology or FMCG organisation
SAP experience is essential
Strong attention to detail and multitasking ability
High attention to detail
Ability to problem solve
Clear and concise communication skills

Culture
Working environment is engaging and hard working - fantastic team and organisation to be a part of.

How to Apply
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About us

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