Cleaning Account Managers - Brookvale, Australia - No Time For Grime

No Time For Grime

Verified Company

Brookvale, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We have 2 job opportuinities available

1st - will be predominantly based in the Northern Beaches and North Shore looking after our Strata accounts - you will be required to make frequent visits to the clients and ensure that the premises are being cleaned and maintained as per the scope of works. Conducting audit reports using iAuditor and keep the strata managers and committee members always updated. This role will also involve a lot of upsell like pressure washing, carpet cleaning - this job is ideally suited to someone that has worked as a cleaner within Strata accounts,

2nd - this is looking after some of our largest accounts in the CBD, Liverpool, Auburn and Inner West, you will be required to make frequent visits to the clients and ensure that the premises are being cleaned and maintained as per the scope of works. Conducting audit reports using iAuditor and keep the strata managers and committee members always updated. This role will also involve a lot of upsell like pressure washing, carpet cleaning - previous cleaning experience is essential

Requirements:

To effectively look after this role, you must have previous cleaning experience to be able to show the other cleaners how things are supposed to be done, excellent punctuation as you will be going into clients' sites, team Leader or management skills are preferred but not essential, fantastic team player but you must also be able to work alone, good problem solver and enjoy a fast-paced environment., previous quality control and account management experience is essential.

Duties to include, however not limited to.

Manage the quality control checks for commercial and strata accounts, developing and further enhancing this procedure
Following up on previous issues with regards to quality control and implementing procedures to overcome reoccurring issues
Cleaner training, if problems persist in certain accounts, the cleaners may need additional support
Cleaners' cupboards quality control for key accounts
Preparing IAuditor reports for the clients
Maintaining ISO 9001 quality control and reporting records
Training new cleaners and onboarding
Checking equipment used by cleaners is in a good state of repair
Attending all new strata / commercial jobs and ensuring the onboarding of new accounts runs smoothly
Be the first point of contact for our client
Lead the cleaning team
Undertake people management, including training and administration functions
Establish and maintain strong client relationships
Liaise with suppliers regarding orders
Coordinate periodic works and extra works
Managing and overseeing invoicing for extra works and incontract works
Conduct routine site audits (cleaning inspections)

Upsell

You will also be required to upsell, items such as consumables, window cleaning, carpet cleaning, pressure washing, and other associated services so a good eye for detail, and sales tactics

You will also have

A vehicle will be provided with this role
A phone
Laptop or tablet

Pay:
$60, $70,000.00 per year

Benefits:

Company car

Schedule:

8 hour shift

Supplemental pay types:

Bonus
Commission
Performance bonus

Application Question(s):

You may be required to go into a site during the night to demonstrate to the cleaning teams what the clients concerns are are you ok to do this as part of your role?

Experience: