Casuarina, Wa - Costco AU

Costco AU
Costco AU
Verified Company
Casuarina, Australia

1 day ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Part time
Description
Position Summary
Welcomes members and new members, answers questions, resolves problems, and explains various membership and
warehouse programs. Processes membership sign-ups and renewals. Provides prompt and courteous member service to all
members. Follows proper safety and security procedures and standards.
Job Duties/Essential Functions

  • Welcomes and communicates with members and potential members, in person, by phone, or by mail
  • Answers questions, resolves problems, and explains membership and warehouse
  • Reviews membership and warehouse programs to keep knowledge up to date
  • Processes new membership and membership maintenance according to proper departmental procedures for paperworkand the performance of duties
  • Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary
  • Collects membership fees as keyed to computer by cash, and debit/credit terminal Issues receipts
  • Provides and arranges for prompt and courteous member service
  • Answers phone, runs to the floor to check item availability, directs members to products, and service locations
  • Enlists assistance for member loading and shopping
  • Responds helpfully to member concerns, secures manager assistance as necessary
  • Assists at refund counter or with marketing as necessary
  • Cleans department, stocks forms, and cleans and supplies printers
  • Follows proper Membership and general safety and security procedures and standards
  • Assists in other departments of the warehouse as necessary
  • Provides prompt and courteous service to members, employees, and suppliers. Ability to operate vehicles, equipment or machinery
  • Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, handheld scanner, radio,

Education/Training:
High School Certificate or higher

Knowledge/Skills:
Membership, cashier, customer service or comparable experience

Other Skills and Abilities:
Customer service experience

Other specific requirements: 1. Customer service experience 2.Satisfactory Criminal Record Check

  • If successful, you will be required to undertake role & department specific training within specified timeframes

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