Helpdesk Supervisor - Bungendore, Australia - Downer Group

Downer Group

Verified Company

Bungendore, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

An exciting opportunity is now available for a reliable full time Help Desk Supervisor.

This role is responsible for the provision of administrative support services to management and the Helpdesk/Call centre function by Downer on-site at Head Quarters Joint Operations Command (HQJOC) at Bungendore.

The role is FT on site with a rotating roster. Flexibility in availability will be required

Skills and Experience

Ability to hold an appropriate Defence Security Clearance (Australian citizenship mandatory)
Exceptional internal and external customer service skills
Ability to work in a team environment.
Experience dealing with the public Knowledge of necessary procedures and processes for operating a Call Centre / Helpdesk Function
Solid background and experience in office administration