Office Manager - Canberra, Australia - ACT Government

ACT Government
ACT Government
Verified Company
Canberra, Australia

6 days ago

Olivia Brown

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Olivia Brown

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Description

Office Manager - Division of Surgery

Full-time Temporary:


Closes: 08 March 2023:


Classification:
Administrative Services Officer Class 4

Salary:
$76,255 - $82,566 plus superannuation


Position No:

VX

Directorate:
Canberra Health Services


Advertised (Gazettal date): 20 February 2023


Our Vision:
creating exceptional health care together


Our Role:
to be a health service that is trusted by our community


Our Values:
Reliable, Progressive, Respectful and Kind


POSITION OVERVIEW
The Division of Surgery is responsible for delivering inpatient and outpatient surgical services to the ACT and surrounding region.

The Division includes Surgical Bookings and Pre-Admission Clinic, Anaesthesia, Pain Management Unit, Operating Theatres, Post-Anaesthetic Care Unit, Day Surgery Unit and Admissions / Extended Day Surgery Unit, specialist surgical ward areas, medical and nursing outpatient services, ACT Trauma Service, Intensive Care Unit, Capital Retrieval Service and the Trauma and Orthopaedic Research Unit.

These Units are supported by administration support officers.


Office Manager positions sit within the ACT Trauma Service, General Surgery and Acute Surgery Unit and the Capital Region Retrieval Service (CRRS).

These positions are an integral part of a multidisciplinary team responsible for coordinating and facilitating the care of major trauma and surgical patients.

The Office Managers work flexibly and collaboratively across these interconnected services to provide leadership and high-level administrative support to enable the efficient management of the administration functions of these services.

These positions support the Unit Director of these services in achieving strategic and operational objectives.


CHS is formally recognised as a Major Trauma Service within the NSW/ACT trauma networks providing a tertiary trauma referral service to the ACT, Southern NSW Local Health District, and parts of Murrumbidgee Local Health District.

The ACT Trauma Service at CHS aims to provide best practice care for trauma patients.

The multidisciplinary trauma team includes medical, nursing, allied health and support staff who are committed to providing exceptional health care to trauma patients.

The Office Manager will provide administration support to the Unit Director of the ACT Trauma Service, staff working within the ACT Trauma Service and to the Prevent Alcohol and Risk-related Trauma in Youth (PARTY) program.


The Acute Surgical Unit and General Surgery team provide care primarily to abdominal surgical patients from assessment in the Emergency Department, admission to hospital through to discharge, and ongoing care as an outpatient.

The Office Manager provides administration support to clinicians, the units inpatient and outpatient services and to the Unit Directors.

The CRRS provides the flight doctors for the SouthCare Helicopter. This is a rotatory service and forms part of the Southern NSW Ambulance Helicopter network.

SouthCare covers a large geographical area to the southern areas of the state of NSW extending from Goulburn to Hay in the west, south to the Victorian border / northeast Victoria and the east coast from Nowra to Mallacoota.

The CRRS also provides clinical governance, medical education and training in Retrieval Medicine, telemedicine and co-ordinates retrieval and transfers of patients.

The medical staff that work as part of the CRRS are highly skilled Emergency Medicine, Intensive Care or Anaesthetic specialists and senior registrars.

The Office Manager provides administrative and data support to the CRRS. This position may also provide data support to other services if required.


ABOUT YOU

Behavioural Capabilities

  • A commitment to providing high quality customer service.
  • Adaptability and flexibility to accommodate change.
  • Shows initiative to identify areas for improvement.

Position Requirements/Qualifications:


Mandatory

  • CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable

  • Working towards or holds a certificate in management, customer service, medical terminology or another relevant field
  • Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
  • Undergo a preemployment National Police Check.

Note:
This is a temporary po

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