Casual Concierge - Brisbane, Australia - The University of Queensland

The University of Queensland

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

UQ 308 Queen Street
- run by the team at

Customs House
Food & Beverage Grade 4 Loaded Rate ($37.48 hourly rate)
Multiple Casual Opportunities
Closing date 28 February 2023 at 11:00PM AEST (R22591)

About This Opportunity

We are seeking energetic and customer focused Casual Concierges to coordinate and deliver exceptional customer services within 308 Queen Street.

The Concierge will be the first point of contact for guests arriving at The University of Queensland's Brisbane City. They will be pivotal in creating a genuine and welcoming first impression by providing exceptional customs service.

Duties and responsibilities include, but are not limited to:

Guest Service Operations- To provide exceptional customer service to all guests and staff- Provide helpful and accurate local knowledge to guests in an informative manner- Assisting to book meeting rooms and provide basic catering- Maintenance of a procedure manual and updates- Responsibility for staff and patron care- Maintenance of equipment and furniture- Basic audio visual set up and operation- EMS updates and reports- Liaison with other UQ stakeholders in relation to upcoming events, problems, site inspections, general information for visitors- Ensure responsible service of alcohol is practised- Security - locking of premises at end of the shift.- Assisting the Operations Manager & Venue in the day to day activities of onsite catering.

Stock Control & Ordering- Assistance in stocktaking and maintenance of par levels- Organisation of liquor store, cold room and fridges- Beverage, linen and dry store ordering for functions

Code of Conduct

About You- Minimum of 12 months experience in a similar role- Recognised qualifications in hospitality and/or equivalent industry experience- Current RSA and First Aid Certificate- Exceptional communicative and interpersonal skills- A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner- Outstanding customer service skills and a personable, energetic demeanour- Basic knowledge of audio visual equipment and its operation- Demonstrated team player- High standard of personal grooming- Customer oriented focus- Commitment to excellence of product and service- High level of communication and interpersonal skills

What We Can Offer

We have multiple casual positions through at Food & Beverage Grade 4 Load rate ($37.48 hourly rate) plus 10.5% super.

For further information about UQ's benefits, please visit

Why Work at UQ

and review

The University of Queensland's Enterprise Bargaining Agreement

Questions?

Want to Apply?

All applicants must supply the following documents:

Cover letter address "About you" section
Resume
Please note that you will be asked to add _

- all_

About The Selection Process

Other Information

Work Rights:
_You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment._

Background Checks

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At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on

equity, diversity and inclusion

We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be

gender identity

,

LGBTQIA+

,

cultural and/or linguistic

,

Aboriginal and/or Torres Strait Islander peoples

, or

people with a disability

Accessibility requirements and/or adjustments can be directed to

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