Technical Support Officer - Moore Park, Australia - NSW Government -Venues NSW

NSW Government -Venues NSW

Verified Company

Moore Park, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Venues NSW has the responsibility and privilege of managing our city's original home of sport, the Sydney Cricket Ground and opening later this year, the New Allianz Stadium will become Australia's newest and best stadium, adding to the Venues NSW family of Stadia.

We have an exciting opportunity for a client focussed Technical Support Officer to join our ICT team, in a permanent role based in our new offices in Sydney's new Allianz Stadium.

The Technical Support Officer provides broad-ranging Tier 1 helpdesk ICT support to users utilising a range of skills and experience to troubleshoot and resolve issues of moderate complexity across the organisations' ICT environment.

Daily duties will have you engaging directly with internal and external clients.

The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get "hands-on" when required.

The ideal applicants for the role will have the following skills & qualifications:

A minimum qualification of a Certificate IV in Information Technology
12 months experience in a previous helpdesk position
Experience working with Windows server 2012, 2016, 201
Experience with Exchange server 2016 & Exchange Online
Previous experience with Microsoft Office 36
Windows 10/11, Microsoft Intune, Experience with Active Directory administration
Understanding of Group Policy Management
Software installation, hardware installations and repairs
Print service administration
Mobile device support including IOS & Android

Applicants will need to be willing to be flexible and work some weekend event days as required.