Junior Intake Officer - Hurstville, Australia - Australian Health Professionals
Description
A rewarding career path with opportunities for future growth- On the job training provided
- Work with a leading brand in the NDIS space
About AHP
AHP is a leading staffing solutions company specializing in Nursing, Allied Health, Aged Care & Medical sectors with over 1000 employees across 4 offices & multiple client facilities across Australia.
We have over 500 allied health clinicians across our divisions Our team of dedicated professionals work together to provide high quality, personalised staffing solutions to clients and healthcare professionals alike.
About the role
- Supporting participants with their journey navigating Allied Health Services in the Disability, HCP, CHSP and Medicare sectors
- Being a first point of contact for participants and families seeking access to services
- Working in partnership with the participant to understand their needs and expectations
- Processing NDIS Referrals
- Matching services with participant care needs
- Network with Participants and community organisations who work with people with a disability, illness or injury, to explain our services
- Managing and completing Service Agreements against participant requirements
- Managing and prioritising tasks to be completed at a timely manner
About you
- You are empathetic and passionate about working with a vulnerable community
- High energy and a great work ethic
- You are customer focused with a dedication to providing excellence in service
- Previous experience in a customer service or administration focused role
- Ability to build relationships with internal and external stakeholders
- Exceptional time management skills
- Ability to work under pressure and meet strict deadlines
- Great customer service attitude
- Ability to take initiative and work within a supportive team environment
- Experience in the Healthcare or Disability sector is beneficial
What else can we tell you?
AHP is a leading brand in the disability space, and we are looking for people who share our vision to offer a world class service As well as ongoing opportunities for learning and development, we like to have fun & encourage our team to do the same Our offices encourage down time with a table tennis table, monthly team lunches, annual celebrations oh, and a day off on your birthday and if that's not enough, you get to leave early on Fridays We would love for you to join our team
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