Supervisor - Cheltenham, Australia - The Pancake Parlour
Description
We are stacked with opportunities At The Pancake Parlour we provide:
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Amazing discounts on our Lovely menu items:
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Career development - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors:
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The opportunity to gain valuable experience in areas like leadership - learn skills that are transferable to any industry
You will thrive in this role if you:
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Are a natural people person with a flair for customer service:
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Are a big believer in putting the customer at the heart of everything you do:
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Encourage a positive and fun team culture:
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Enjoy being a team leader:
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Have experience working in hospitality (previous supervisory experience advantageous):
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Aren't afraid to get on the tools and get your hands dirtyThe Supervisor's main focus is:
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Ensuring that all customers receive excellent service
:
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They also have accountability for the following statistics on their shifts:
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Cost of wages:
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Average spend per customer:
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Total gross profit:
- ** Number of up-sells and second orders
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