Systems Analyst - Melbourne, Australia - Crown Melbourne

Crown Melbourne

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Number:
MEL15240)

Systems Analyst

CROWN RESORTS Full Time**Due to an internal promotion an opportunity exists to join Crown Technology team as a
Systems Analyst - Non-Gaming to provide analytical and technical support of cloud based and on premises technologies that are maintained and updated by the Corporate Solutions team.

This is a permanent opportunity onsite based in
Melbourne.

Some responsibilities of the role will include, but are not limited to:

Collaborate with cross-functional teams to gather requirements and design solutions for system enhancements and integrations.
Conduct thorough analysis of existing systems through test plans, identifying areas for improvement.
Provide technical support and troubleshooting for Opera and POS systems, ensuring mínimal downtime and maximum efficiency.
Effectively support the business on a 24x7 basis by ensuring that escalated incidents are resolved within agreed SLA timeframes.
Implementing testing and troubleshooting to ensure functionality and performance.
Updating the technical documentation for Crown's knowledge library to assist in future resolution of incidents.

What you need to be successful:

Experience working with one or more of the Crown cloud based and "on premises" technologies used:
Microsoft Windows desktop and server
Microsoft SQL ability to run basic queries
Microsoft Azure stack
Mobile devices, including iOS and Android.
POS and Opera or similar hospitality systems
Excellent communication skills and a curious mindset
Experience gathering business requirements from nontechnical and technical personnel
Tertiary qualification in relevant technology discipline preferred

What we offer you:

Fulltime opportunity, based in Crown Melbourne corporate office in Southbank.
Complimentary meals at our onsite staff restaurant and café
Generous discounts across Crown hotels and restaurants Australia wide
Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, fashion, banking & finance, technology, parking

Please note Crown operates an in-house Recruitment model, we therefore kindly ask that external recruitment agencies do not get in touch regarding this vacancy.

#LI-CM

Job Information Technology

Primary Location Melbourne

Position Status Full Time