Customer Service - Randwick, Australia - Randwick City Council

Randwick City Council

Verified Company

Randwick, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Good work/life balance with a 9-day fortnight:

Fast paced and dynamic department:

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Friendly team environment committed to professional development

We are currently seeking a Customer Service and Administration Assistant who will be responsible for providing an effective and efficient administration support function to managers and teams within the fast-paced department.

Additionally, the successful applicant will be required to be a professional first point of contact for external customers and promote the image of Council as efficient, courteous and customer focused.

Randwick City Council is an innovative and leading local government organisation committed to serving our vibrant community on the beautiful eastern beaches of Sydney.

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What we value
We have a high-performance culture fostered through our values of Integrity, Customer Focus, Accountability, Respect and Excellence. This culture encourages and supports equity, diversity and inclusion for our employees and our community.

We will trust you to bring

Commitment to providing excellent Customer Service
Experience
Interpersonal skills
Organisation skills
Emotional intelligence
Attention to detail

Things you will do

Acquire, interpret, and maintain a working knowledge of planning and building related policies, services and activities.
Provide technical and administrative services to support the effective functioning of the Customer Service Centre and Development Assessment Team.
Provide information in an efficient and courteous way regarding planning and building related matters.
Resolve or refer complaints from customers with courtesy and sensitivity.
Contribute positively to the effective operation of the Development Assessment department.

Further Information:

View the position description or contact Andrea Halcro on

*****_Applicants must include a statement demonstrating how they meet the essential knowledge, skills and abilities criteria listed in the position description, to be considered for this role._