Regional Manager - Gold Coast, Australia - Justice and Attorney-General

Justice and Attorney-General

Verified Company

Gold Coast, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

You will oversee and be involved in a range of regulatory activities from a compliance, licensing and client service perspective involving the Liquor Act 1992, Casino Control Act 1982, Gaming Machine Act 1991 and other liquor and gaming legislation administered and by the OLGR.

Key responsibilities:

Coordinating the allocation of work including complaint and incident investigations, risk assessments and audits to a team of compliance officers.
Formulating and coordinating programs of compliance activities using a risk methodology.
Reviewing reports on investigations to ensure policies and procedures have been followed and determine and/or recommend further actions in accordance with OLGR enforcement policy.
Monitoring compliance issues and trends and developing strategies that can be implemented to reduce the harms associated with liquor and gaming.
Undertaking file reviews and other quality assurance assessment to ensure that functions are completed to a high standard and in accordance with approved procedures.
Ensuring a high level of service delivery to clients, including the meeting of various key performance indicators.

How you will be assessed

Technical skills, abilities and cultural capability:

Manages a team by providing sound guidance, coaching and mentoring, and evaluating performance of team members.
Sets and adjusts priorities as circumstances dictate which accurately reflect the relative importance of organisations objectives and key deliverables.
Effective interpersonal communication skills as demonstrated by the ability to positively influence others.
Writes concise, logical, and grammatically correct reports.
Behaves in an ethical, respectful, and culturally sensitive manner.

You may be required to travel throughout the state and interstate and therefore it is preferred you hold a current 'C' class driver licence.

The ideal applicant for this role is someone who demonstrates the core capabilities of a Team Leader across the key responsibilities, technical skills, abilities and cultural capability of the role.

Please refer to the section on 'How to Apply' for more information.
Before appointment you will have to undertake an integrity assessment to determine you are of good repute. We call this probity. The About LGFT factsheet tells you what probity means and the ongoing probity requirements of this role.
Applicants should note that this position may involve working for periods of time in potentially hazardous environments. This includes exposure to smoking, anti-social behaviour and high noise levels. This position may also involve compliance monitoring in environments where acts of an explicit sexual nature are being performed (i.e. adult entertainment venues).
Applications will remain current for 12 months.

Job Ad Reference:
QLD/563348/24

Closing Date:
Thursday 23 May 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.