Manager Fair Trading Strategy - Sydney, Australia - NSW Government -Department of Customer Service
Description
Manager, Fair Trading Strategy and Performance
Clerk Grade
11/12
Branch and Division:
Strategy & Performance, NSW Fair Trading
Location:
Sydney
Term:
Ongoing
Closing Date:
Monday 26th February 2024 [9:59am]
Hiring Manager:
Louise Ritchard
About the
role
We are looking for a
Manager, Strategy & Performance to lead the corporate strategy, planning, performance and continuous improvement function for NSW Fair Trading.
Deliver high-quality strategic plans, reporting frameworks, and analyse the data to monitor NSW Fair Trading's performance and use these insights to drive continuous improvement across the regulator.
About you
We are looking for an outcomes-focused, lateral thinker, who has a passion for developing strategic solutions to complex problems.
You can analyse large volumes of data to identify trends, insights, and emerging opportunities or risks.
You translate your analysis and insights into clear deliverables by effectively and appropriately communicating with senior leaders.
Experienced in developing strategic plans with reporting frameworks and monitoring/evaluating performance to drive data driven regulation and decision making.
You have strong business planning, performance, monitoring and insights experience and thrive in a culture of delivery to drive business improvements across an organisation based on sound strategy, insights and reporting.
You have excellent written communication skills across a variety of mediums to convey outcomes to leaders, staff, and the NSW community.
You are an experienced people leader who can motivate a team to deliver their best work in a supportive environment.
A background in strategy consulting or related field, and strong capability in utilising PowerPoint and PowerBi (or equivalent data visualisation tools) would be highly regarded.
- Demonstrated extensive experience in strategic business planning, reporting, and performance monitoring within a complex organisation (either public or private sector).-
- Capacity to quickly develop a sound knowledge and understanding of NSW Fair Trading.-
- Demonstrated capability in utilising interactive data visualisation tools (e.g. PowerBI) and PowerPoint to support and inform strategic decision-making.-
- Experience communicating effectively with senior leaders.-
- Excellent people management skills with the capacity to manage complex and sensitive issues.-
- Passion for consumer protection ensuring that the NSW community can buy, sell and rent with confidence.
Closing Date:
Monday 26th February 2024 [9:59am]
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.
We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
More jobs from NSW Government -Department of Customer Service
-
Solution Designer Specialist
Sydney, Australia - 5 days ago
-
Gis Specialist
Sydney, Australia - 1 week ago
-
State Inspector
Gosford, Australia - 2 days ago
-
Partnerships Advisor
Sydney, Australia - 1 week ago
-
Principal Intelligence Analyst
Sydney, Australia - 5 days ago
-
Assistant State Inspector
Gosford, Australia - 1 week ago