- Ensure all repairs are carried out in a prompt and professional manner.
- Prepare/record service logs for all IGT product repairs.
- Maintain tools & test equipment.
- Modify or updating equipment/product when required & as regulated by the business needs.
- Control the repair of stock within the A405 Repair Storage location.
- Phone support concerning IGT product for internal & external customers, as needed.
- Ensure the working area & surrounding environment is clean & tidy in line with OH&S requirements.
- Removal of identified material from trade-in machines returned, to replenish Service Warehouse with material that aids in supporting our customer requirements.
- HSC or equivalent with Electronics/Electrical trade certificate preferred.
- Ability to build rapport and nurture internal and external relationships.
- Excellent verbal and written communication skills.
- Proficient in Office 365 suite.
- Team focused.
- Gaming industry experience.
- Previous experience in Printed Circuit Board repairs within the Gaming Industry.
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Service Bench Repair Technician - Ermington, Australia - IGT
Description
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit
Introduction
IGT is the world leader in the design, development and manufacture of gaming and lottery products and systems. IGT Australia is a dominant force in Australia, New Zealand and Asia and we provide a range of gaming and lottery products, systems, and services.
We are seeking a highly enthusiastic and motivated Service Bench Repair Technician to join our team in Ermington, NSW. The primary duty of this role is to diagnose company product equipment problems and repair to provide the Field Service team and customers the support required to maintain all products supplied by IGT.
Key functions for this role are:
The following skills and attributes are essential for success within this role:
Educational
Skills & Attributes
Highly Regarded Experience
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
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