Reception Services Officer, Western Melbourne Area - Department of Families, Fairness and Housing
Description
Location:
Melbourne | Western Metropolitan
Job type:
Part time
Organisation:
Department of Families, Fairness and Housing
Salary:
$56,271 - $72,262
Occupation:
Community Services
Reference:
VG/DFFH/COPL/
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
THE ROLE
The Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other stakeholders.
Are you:
- a good communicator, with strong interpersonal skills?
- energised by providing excellent service?
- interested in working within a vigorous and dynamic team?
ACCOUNTABILITIES INCLUDE
- As part of a team, deliver a high quality telephone and reception service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
- Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
- Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.
Please open the position description to read more.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current
ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances.
HOW TO APPLY
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
More jobs from Department of Families, Fairness and Housing
-
Program Support Officer
Melbourne City Centre, Australia - 3 days ago
-
Team Leader, North West, Regional Governance and
Melbourne City Centre, Australia - 2 weeks ago
-
Advanced Child Protection Practitioner
Ballarat, Australia - 2 weeks ago
-
Housing Services Officer, Client Support and
Melbourne, Australia - 5 days ago
-
Manager, Aboriginal Housing
Melbourne City Centre, Australia - 1 week ago
-
Manager, Local Government Partnerships, Homes
Melbourne City Centre, Australia - 1 week ago