- Provide quality customer service
- Deliver product training
- Document and maintain current user manuals and guides
- Participate in customer driven and internal projects as required
- Convey a professional and courteous attitude in interaction with customers
- Other tasks as directed by Management
- Provide feedback on Customers' use of the software or areas of improvement
- Ability to work within a team to achieve agreed outcomes
- Ability to work with a customer to understand their needs and translate/develop that to a best outcome software solution
- Ability to work independently to carry our daily tasks
- Ability to manage more than one task at any time
- Ability to prioritise issues
- Understanding of software application products
- Customer service experience in an IT environment
- Positive attitude
- Excellent oral and written communication skills
- Customer relationship management skills
- Ability to communicate technical issues clearly and in an easily understood manner
-
Training Consultant
3 days ago
Henry Schein One Melbourne, AustraliaA fantastic opportunity has become available at Henry Schein One, for the position of Training Consultant, a great opportunity to create real value for our company. · In 2019, we became Henry Schein One Australia (HSO), a team of software experts and business coaches leading the ...
-
Office Admin and Recruitment Support
5 days ago
KJR Melbourne, AustraliaKJR is a technology-focused strategic advisory firm and our core services span the spectrum of quality assurance and risk mitigation. We're not huge but we're not small either, so we're able to deliver the appropriate resources and most intelligent minds for any given project. · ...
-
The Royal Australian and New Zealand College of Psychiatrists Melbourne, Australia**Full-Time position, Fixed Term for 3 years**: · - ** Great benefits and work flexibility including monthly RDO**: · - ** Dynamic work environment**: · - ** Salary range: $80,000 - $100,000 TRP** · The Royal Australian and New Zealand College of Psychiatrists (RANZCP), the princ ...
-
2024 Intensive Care Transition Fellow
5 days ago
The Royal Melbourne Hospital Melbourne, Australia-Location: Melbourne | Northern Metropolitan · Job type: Full time, Part time · Organisation: The Royal Melbourne Hospital · Salary: Salary not specified · Occupation: Medical · Reference: 70352 · - This role is that of a Transition Fellow within the Intensive Care Department, lo ...
-
Brand New Billing Manager Specialising in HR
5 days ago
Hamilton Professional Melbourne, Australia*Brand New* Billing Manager role in Melbourne specialising in HR Recruitment: · - Would suit a Principal Consultant looking to step up; · - Highly consultative and professional sector; · - At least 2 years of Agency Recruitment experience paired with a strong billings and client ...
-
Sales Performance Leader
4 days ago
TAL Melbourne, AustraliaCompany Description · Welcome to This Australian Life. · From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's wh ...
-
Sustainability Consultant
5 days ago
Give A Grad A Go Melbourne, AustraliaCompetitive starting salary of $60,000 - $70,000 + Super · - Hands-on training from experts in the team · - Mentorship · **Company profile - Sustainability consultancy** · Based in Melbourne, this tight-knit team are passionate about creating opportunities in the built environmen ...
-
Graduate Consultant
5 days ago
Give A Grad A Go Melbourne, AustraliaCompetitive starting salary of $60,000 - $70,000 + Super · - Hands-on training from experts in the team · - Mentorship · **Company profile - Sustainability consultancy** · Based in Melbourne, this tight-knit team are passionate about creating opportunities in the built environmen ...
-
Experienced Energy Call Centre Consultant
2 days ago
Cheap Bills. Melbourne, Australia**LOOKING FOR EXPERIENCED ENERGY CALL CENTRE CONSULTANTS** · **This is an exciting opportunity for a sales consultant to join our growing team. Customers are on high alert to find a better deal right now but to do that we need amazing sales consultants to help them.** · **About u ...
-
Sales Consultants
2 days ago
Werribee & Western Automotive Group Melbourne, AustraliaWell known and respected brand. · - Award winning dealership group and training provided · - Cross selling new and used vehicles with six figure earning potential · Now is an exciting time to join the Werribee and Western Automotive Group as we are on the hunt for an Experienced ...
-
Sales Consultants
5 days ago
Werribee & Western Automotive Group Melbourne, AustraliaHigh Volume Dealerships, Haval / LDV / Honda / GWM / Ssangyong · - Award winning dealership group and training provided · - Cross selling new and used vehicles with six figure earning potential · Now is an exciting time to join the Werribee and Western Automotive Group as we are ...
-
Ms/dynamics Nav/bc
4 days ago
Nigel Frank International Limited Melbourne, AustraliaMS/Dynamics NAV/BC - Business Central Consultant · 2112MR_ · I'm currently recruiting for a Microsoft Dynamics 365 Business Central Support Consultant to work remotely in Melbourne. · This organization is well-established, with over 30+ years of experience, an extensive client n ...
-
Change Manager
4 days ago
PRA Melbourne, Australia**Key Performance Objective**: · - Ensure change initiatives meet objectives to increase employee engagement · - Manage adoption and usage of changed processes and systems · - Create and implement change management impact assessments · - Develop and agree change & training strate ...
-
Sales Consultants
4 days ago
Werribee & Western Automotive Group Melbourne, AustraliaHigh Volume Dealerships, Haval / GWM / LDV / Honda / MG · - Award winning dealership group and training provided · - Cross selling new and used vehicles with six figure earning potential · Due to growth, now is an exciting time to join the Werribee and Western Automotive Group as ...
-
Sales Consultants
2 days ago
Werribee & Western Automotive Group Melbourne, AustraliaHigh Volume Dealership · - Award winning dealership group and training provided · - Cross selling new and used vehicles with six figure earning potential · Now is an exciting time to join the Werribee and Western Automotive Group as we are on the hunt for Experienced Sales Consul ...
-
Workplace Relations Consultant
4 days ago
Victorian Chamber of Commerce and Industry Melbourne, Australia**Great career opportunity to continue developing your Workplace Relations experience**: · - ** Join a supportive, high performing team**: · - ** CBD Head office, however hybrid and regional working options available** · **About us** · We are the most influential, independent bus ...
-
Speller International Melbourne, AustraliaAttention all Coupa Consultants Our client, a boutique consulting firm, is seeking a highly skilled and experienced Coupa Consultant for a permanent position based anywhere in Australia. · As a Coupa Consultant with our client, you will have the opportunity to work with a dynamic ...
-
Sales Consultants
2 days ago
Werribee & Western Automotive Group Melbourne, AustraliaHigh Volume Dealership · - Award winning dealership group and training provided · - Cross selling new and used vehicles with six figure earning potential · Start off 2024 in style and join the team at the Werribee and Western Automotive group. · Now is an exciting time to join th ...
-
Principal Consultant
2 days ago
Atturra Melbourne, AustraliaAbout Atturra · Atturra is an ASX listed technology services consultancy, focused on providing end-to-end transformation services to our clients. Atturra is technologically competent and empathetically human. Ensuring our clients work with the right people, to solve the right cha ...
-
Home and Land Manager
5 days ago
Burbank Melbourne, AustraliaReal Estate & Property Residential Melbourne Contract or Temp · 7/5/2024 · - Great communication skills · - Marketing skills an advantage · - Ability to lead a team of Sales consultants on H&L Packages · **About us**: · Starting out 40 years ago as a small home building company i ...
Training Consultant - Melbourne, Australia - Civica UK Ltd
Description
Job Title- Trainer
Location- Geelong, Vic
Department - Care
Role Purpose
To assist customers and team members in using Carelink suite of software products. Provide quality customer service based on training to increase product knowledge and update user guides.
Requirements
Key Responsibilities
Essential Competencies
Interpersonal Skills
Benefits
Why you'll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
