Part Time - Melbourne, Australia - Marriott International, Inc

Marriott International, Inc

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

Job Number

Job Category Rooms & Guest Services Operations

Location Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Come and join the team at Melbourne Marriott Hotel

Melbourne Marriott Hotel is looking for a
At Your Service Agent to join the
Front Office Team on a
Part-Time basis.

To Be Successful in the Role

A genuinely warm & welcoming demeanor
A passion for the industry, a want to be the best in service
Personable communication skills

About The Role:

Operate telephone switchboard, process guest requests for wakeup calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in pointofsale system.
Assist guests with accessing internet and guestroom entertainment.

Perks, Rewards, Motivations

Discounts on hotel rooms including all properties within the Marriott International group
Discounts on food & beverage across all our hotels
The best hotel training opportunities produced independently by Marriott Melbourne Hotel and internationally recognised training programs by Marriott International
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.