Application Support Analyst - Sydney, Australia - Latitude IT

Latitude IT

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Excellent Application Support Team in Sydney

Leverage your tech skills in Networking & SQL
Fantastic opportunity to levelup your app support career

Our client is seeking an Application Support Analyst to join their growing support team due to a promotion.

You will work in an extremely collaborative environment with exciting opportunities to get involved and upskill, perfect for analysts and engineers looking to leverage existing skills in networking (TCP/IP) and databases (SQL).

Any background with video or media formats is highly desirable but not a must-have

Working for one of Australia's leading media organisations, we're seeking a App Support Analyst who can work closely with a team of 6 other analyst and report into the App Team Lead.

Key Responsibilities:

Provide support (Level 1/2) to customer sites on a rostered basis either or at the customer's premise.
Generate and deliver quality, scalable code with technical documentation.
Solve complex problems using SQL to maintain the system operation of both software and embedded hardware.
Troubleshoot problems with audio/video hardware, storage and network.
Communicate effectively with internal stakeholders and customers
Continually assess the performance and support operation of specific software
Update and contribute to the online knowledge base

Tech Environment (highly desirable to have exposure to these technologies)

Networking
TCP/IP

Database

SQL
Storage
Apps including MAM, Oracle EBS, PAM, & Adobe Creative Cloud

availability & expectations.
**This role is based in Sydney there will be a requirement to work in the CBD office on a hybrid (2-3 days a week) basis.