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    Service Desk Engineer - Brisbane, Australia - Humanised Group

    Humanised Group
    Humanised Group Brisbane, Australia

    4 days ago

    Default job background
    Description

    The Opportunity
    I am currently recruiting for a Statutory Body with a large IT presence who are looking for a 6-month Contract for a Service Desk Engineer. Coming into this business, you will play a paramount part where you will help support their environment. There is a lot of changes happening within this business, all for the better as they continue down their cloud journey.

    In this position you will be responsible for the following;

    Resolving L1-L2 related requests and issues from hardware, software (including 3rd party applications), Office 365, AD, DNS, DHCP, telecommunications and general end-user account management for internal staff. This means that you will need to have a strong understanding of these technologies and be able to quickly identify and resolve these issues up to an L2 Capacity.

    Requirements

      • Available to provide a 2-week notice period or can start sooner.
      • Since this position is based in the CBD of Brisbane, only Candidates based locally will be accepted.
      • Eligible to pass a Police Check
      • Permanent Resident or Australian Citizen due to checks
      • 2+ year's experience providing both L1 and L2 technical support recently.
      • Able to troubleshoot and resolve the above technologies
      • Understanding of the ITIL framework


    Interesting Points

      • Work for a company that provides a good cause for the community
      • Casual Fridays
      • Collaborative Culture
      • Social Clubs
      • Potential for extension


    Where to next?

    Call Ryley on or email your CV to

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