Performance and Development Specialist - Melbourne, Australia - Haylo People

Haylo People
Haylo People
Verified Company
Melbourne, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description
Brand new role created role for experienced Eligibility Officer

  • No caseload attached to the role as solely created for coaching & support
  • Salary package based on experience of $105,000 $111,000
  • Brand new role created role for experienced workers compensation Eligibility Officer.
  • No caseload attached to the role as solely created for coaching & support
.

  • Hybrid working from office & home arrangements


This trusted and well-known scheme agent has a newly created this role to provide continued support for their Eligibility teams.

With no caseload attached to this role, it is suited to someone looking to move into a coaching and mentoring role sharing their technical knowledge from their experience with workers compensation eligibility.


The Role:


  • Work closely with Team Managers to ensure that capability training covers all requirements of the role.
  • Ensure timelines for benchmarks are set correctly.
  • Use internal frameworks to identify capability gaps and create training to close them.
  • Utilise technical knowledge to provide onthejob operational training and facetoface coaching.
  • Stay across any changes within regulations, legislation, procedures, processes, and technology.

Benefits:


  • Salary package based on experience of $105,000 $111,000
  • Flexible working hours & Hybrid working
  • Extensive wellbeing initiatives and discounts across several retail & insurance products
  • Onsite learning & development team with a structured career pathway

About you:


  • Experienced workers compensation Eligibility Officer.
  • Process driven and able to follow a structured framework.
  • Matter expert when it comes to Eligibility and VIC Workers Compensation legislation.
  • A true team player with a real passion for coaching and training and uplifting the capabilities of others.

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Rachel Gilmore at
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