- Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
- Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
- Maintain accurate patient records, including updating personal information and treatment details.
- Handle patient inquiries, both in person and over the phone, providing exceptional customer service.
- Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
- Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
- Contribute to the overall cleanliness and organisation of the reception area and front office.
- Previous dental experience. You should be familiar with dental terminology, procedures, and general dental practice operations.
- Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
- Excellent organisational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
- Strong computer skills, including experience with dental practice management software.
- A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
- Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.
- A supportive and collaborative team environment that values your contributions and fosters professional growth.
- Competitive remuneration and benefits package commensurate with your skills and experience.
- Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.
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Front Office Coordinator - Brisbane City, Australia - Lumino Dental Limited
Description
Are you a skilled dental professional who thrives on providing excellent patient care? We're thrilled to offer an exciting opportunity for a Front Office Coordinator to join our passionate team at Maven Dental Stafford Heights on a full-time basis. If you excel in a fast-paced setting, boast exceptional organisational prowess, and bring prior dental experience to the table, we want to connect with you
What You'll Do:
What You'll Bring:
What We Offer:
If you're ready to take the next step in your dental career and join our outstanding team at Maven Dental Stafford Heights, we invite you to apply
Maven Dental Stafford Heights, proudly part of the Abano Healthcare Group
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
Brand Maven Dental
Reference # D1146
Posted on 21 Mar 2024
Closes on 21 Apr :00
Location(s) Brisbane
Expertise Dental Assistant, Receptionist, DA/Reception
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