Housekeeping Manager - Sydney, Australia - Empire Hospitality Australia Pty Ltd

Description

This is an opportunity to make your mark.

An exciting opportunity with a long-term career focus has become available for a highly experienced 5-star Housekeeping Manager with proven experience in managing a luxury hotel's housekeeping department.

You will bring your extensive experience to the team and then manage the department and contract obligations. Previous experience in managing a large outsource housekeeping and public areas contract will be highly regarded.

No two days are the same.

Please tell us about your experience with:

• budgets & managing productivity

- quality
- training
- hotel openings
- brand standards
- managing performance
- communication style
- managing relationships & people

Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing education.

RESPONSIBILITIES AND DUTIES:

• You will be involved with the implementation of policies and procedures and the training of a brandnew team.
• You will be required to spend a reasonable amount of time per day with rooms and public area inspections, including checking all VIP Rooms.
• Work as required (Rotating roster).
• To check rooms according to standard of the hotel.
• To coordinate all staff requirements daily, ensuring sufficient and effective staffing is provided in all sections of the department and that maximum efficiency is being maintained.
• To create a roster for all housekeeping staff, liaising with hotel management regarding special staffing requirements.
• To ensure the timely return of rooms.
• To handle all staff requests and to keep records up to date.
• To prepare staff timesheets and distribute pay slips, as well as handling pay queries.
• To conduct interviews with prospective employees and assist in the hiring process.
• To keep all housekeeping files and staff files are up to date and in good order.
• To prepare productivity reports daily.
• Oversee the smooth handling of lost property so that all items are collated, stored and redistributed correctly.
• To conduct checks on all Housekeeping keys to ensure that all keys are accounted for.
• To work closely with the Hotel management team in determining policies and setting of standards throughout the department.
• Assist in stocktakes and special projects.
• To ensure compliance with Workplace Health and Safety procedures within the department.
• To ensure that quality procedures are followed, and quality standards are maintained.
• To maintain working relationships with the clients and other relevant parties.
• To ensure that the commercial risks that our Company is exposed to are minimised.
• To participate in and actively support the ongoing staff training of staff.
• To contribute towards promotion of a high company image in our field.
• To provide the technical and professional skill, knowledge and support to specific projects as assigned.

Australian Citizens/Residents only need apply.

NB:
Only suitable applicants can be considered. Permanent Residents of Australia encouraged to apply.


Salary:
$70, $75,000.00 per year


Schedule:

• 8 hour shift

COVID-19 considerations:
The hotel and all its staff adheres to strict Covid-19 protocols.


Work Location:
In person