Customer Experience Coordinator - Docklands, Australia - Boutique Homes

Boutique Homes

Verified Company

Docklands, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Fun, social, collaborative work environment

Learn and develop your skills from industry leaders
Supportive team with career development opportunities

What's on offer?:

This is an opportunity to work as part of a team and manage a portfolio of Knockdown Rebuild customers to deliver the dream of home ownership.

You will provide an awesome customer journey by coordinating all required elements of the preconstruction workflow from sales acceptance through to construction whilst meeting expected timelines.

Responsibilities include:

Excellent customer service in the preconstruction of customers' homes
Ensure contracts are delivered in designated timelines
Support the coordination of jobs from sales acceptance to construction
Communicate with key stakeholders
Proactively progress jobs through the preconstruction process

What can you bring?:

You will have passion and enthusiasm about working in the building industry with a strong understanding and proven ability in Building Administration.

Your resume will display:

The ability to deliver an awesome customer experience
Proactively build collaborative relationships
Relentless when faced with challenges
Excellent listening skills
An eye for detail when producing documentation
Sense of humour that lifts your team members

Who are we?:

Building superior homes for the discerning Victorian market Boutique Homes is renowned for innovative design and premium value.

Boutique Homes became part of the ABN Group in 2008 and holds a reputation as not only a premium quality builder, but one that's focused on providing a customer experience that is second to none — particularly in the knock down and build sector in Melbourne's inner suburbs.

Why work for us?:

We will offer what we honestly believe to be one of the best workplaces in Australia.

You can expect:

Reward and recognition programs that celebrate you
Health and wellbeing plans that look after you, including an Employee Assistance Program
A culture of belonging where you get to be you
You get to take your career anywhere you dare to dream you own it
Hybrid work arrangements available to support you in work and life
Volunteer opportunities with amazing charity partners
An accessible and supportive leadership team with clear vision and purpose
A values platform that underpins who we are and how we operate
ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work. _

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