Customer Service - Murarrie, Australia - ACT Logistics

ACT Logistics

Verified Company

Murarrie, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the Company

We are a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning, and the remarketing of ICT equipment.

Our clients include Australia's largest Government, education, and corporate organisations.

We are one of the largest and most respected leaders in their field with a vision to become the most successful and respected ICT disposal services organisation in Australia.

About the role:

Are you passionate about delivering exceptional customer experiences? Are you skilled at problem-solving and thrive in a fast-paced environment? We are looking for a Full time Customer Service Administrator to join our dynamic team based at Murrarie.

Tasks & Responsibilities:

Ensure timely and effective resolution of customer issues to maintain a high level of customer satisfaction.
Provide accurate information about products & services.
Assist customers with order placement, tracking, and general inquiries.
Perform routine administrative tasks, such as data entry, filing, and document management.
Assist with ordering supplies, and tracking equipment.
Prepare reports and other business documents as needed.

Qualification & Experience:

Enthusiastic attitude and excellent work ethic. Someone that likes to take ownership of assigned tasks.
Previous Level 1 Help Desk experience (preferred)
Customer focused with a genuine desire to provide timely and efficient service
Excellent written communication skills coupled with good typing skills
Quick learner who can pick up tasks easily and has a flexible problemsolving mindset
Proficient with Microsoft Suite
Interest in Information Technology
Ability to work in a fastpaced environment and handle multiple tasks simultaneously.

How to apply?

Salary:
$55,000.00 per year

Schedule: