Team Manager - Sydney, Australia - AMP Limited

AMP Limited

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The opportunity

The primary purpose of the Team Manager is to manage and lead a team of phone-based consultants in the implementation, delivery and support of the growth and retention strategy.

You will also be responsible for coordinating customer and consultant feedback/insights to improve customer offers and outcomes.

How you will make an impact

Lead a team of consultants with a variety of roles, supporting growth and retention of customers
Identify and fulfil the coaching, skills, experience and capability needs of consultants
Ensure all team members work in a compliant manner in line with internal guidelines and obligations, and external regulatory requirements
Monitor and deliver on agreed targets by providing leadership to drive an effective, efficient, collaborative and customer centric culture
Manage cost centre within budget
Improve and build upon customer offers via key stakeholder relationships
Work as an SME on projects and tactical improvement initiatives as required
Provide detailed performance reporting and customer insights to key stakeholders

What you will bring to the role

Financial services industry experience
Experience in managing a team.
RG146 (mandatory)
Completed tertiary qualifications (Legal or Business disciplines preferred).

Is this your dream job?

Working for AMP
We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others.

If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

"AMP -The investor in all of us"
The investor in all of us - AMP

Wellbeing & Benefits
We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

We-Flex: Choose how, when and where you work.
CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
Wellbeing programs and activities: Annual health checks, flu vaccinations, information sessions.
Volunteering: opportunities through our AMP Foundation.
Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

Inclusion & Diversity

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community.

If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

Read more about our Reconciliation Plan here.

**Message to recruitment agencies