Digital Manager - Brisbane, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Queen's Wharf Brisbane - The world-class entertainment precinct that captures the heart of Brisbane

Expected to commence a staged opening from April 2024, Queen's Wharf Brisbane will transform the CBD and river's edge into Queensland's newest entertainment and leisure destination.

Scores of restaurants, cafes and bars, the iconic Sky Deck 100 metres above the river with its 360 degree sweeping views and the open-air Leisure Deck sitting atop the podium and between all four towers will create new destinations for residents and visitors to enjoy.

The $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium - a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

It's a foundation on which thousands of great careers will be build and now, we're looking for an experienced
Digital Manager to join the team based in Brisbane

About your new role

We are looking for a
Digital Manager to join our Pre-Opening team to plan, develop, and implement our customer facing digital channels and booking systems.

This role will be responsible for maintaining our websites, social channels, hotel & restaurant booking systems, and the digital tracking and reporting tools for Queens Wharf Brisbane.

You will also play a key role partnering with the project team, ensuring that all preopening work for the property is seamless allowing the group to open on time, on budget and achieve the business and departmental objectives ensuring operations are conducted in accordance with the highest standards.

Responsibilities

Plan, develop, and implement the website ecosystem, including the customerfacing architecture of the precinct and the individual hotel, restaurant, and entertainment outlets
Manage the build and implementation of the customerfacing hotel and restaurant bookings systems for the various outlets in Queens Wharf
Plan, develop, and implement digital reporting tools
Develop the social media content calendar whilst managing relationships with creative agencies, content developers and photographers.
Support with content updates, including briefs to internal creative agencies and photographers.
Ensure project governance and reporting process is adhered to, including accurate and timely management of action, decision, change and risk registers
Further develop the website and continue to update content
Support digital and content planning to ensure content delivers ROMI and builds audience
Support strong organisational brand positioning

What can we offer you?

An opportunity to play a significant role in this exciting new opening, set to transform the hospitality offering in Brisbane
Discounts across award winning restaurants and accommodation
Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Both parental and secondary carers leave available to all employees
Lifestyle discounts including gym memberships and laundry services
FREE buffet meal with a new menu every day
Discounted Parking available in the city
Career development, training, and courses via The Star Academy
The Star is an Employer of Choice for Gender Diversity awarded by WGEA

To be successful in this role you will have

Previous experience in a senior digital marketing role (preferred)
Previous hotel and restaurant management experience (preferred)
Experience in a highvolume environment managing tight and conflicting deadlines
Excellent attention to detail with a low margin of error
Expert knowledge of Google Analytics, Adobe, or other digital reporting systems
Working knowledge of Microsoft products, databases and booking systems

_ Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

About us
The Star Entertainment Group's vision is to be Australia's leading integrated resort company.

Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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