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Parramatta

    Claims Officer/Credit Claims/ Accounts Receivable - Parramatta, Australia - West Recruitment

    West Recruitment
    West Recruitment Parramatta, Australia

    5 days ago

    Default job background
    Full time
    Description

    Team environment - Supportive Culture
    - Work close to home - Western Sydney
    - Flexible hours

    About your new employer

    This is an opportunity to join a friendly team in a growing organisation that prides itself on the strength of its culture and people. While working closely with the Credit and Customer Service teams the role will also see you take responsibility for the credit claims.

    About your new job

    Reporting to the Credit & Claims Manager your responsibilities will include but not be limited to:
    Managing all incoming claims and queries (by email & phone)
    Assessing, logging, and allocating claims to relevant departments
    Investigate claims and reconcile customer accounts
    Handling customer disputes and providing updates on the progress of claims
    Raise claims to relevant accounts and make adjustments
    General administrative tasks

    About You

    To be successful in this role you will ideally have exposure in the following:
    Previous exposure in a similar position – claims administration
    Previous experience in accounts receivable / credit control or customer service
    Accuracy and attention to detail
    Strong customer service skills and the ability to liaise with internal and external stakeholders
    Proficiency with Excel and exposure to ERP systems

    What is in it for you

    This is an opportunity to join a reputable organization that has experienced recent growth.
    Flexible hours – work life balance – with the ability to work from home
    Great team culture and strong company values.
    Supportive management
    Parking on-site

    To apply online, please forward your resume to Kate Cvetanoska by clicking on the link below.

    Follow West Recruitment on LinkedIn to receive the latest industry news and job updates at

    Please submit your resume in Word format only.

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