Service Coordinator/scheduler - Sydney, Australia - Tecside Group
Description
The position
About you
You will have demonstrated experience in an office-based role, have an excellent phone manner, be able to pick up new systems easily and have a technical aptitude.
Experience with using simPRO is advantageous, general experience in administration duties and technical understanding of automatic door industry will be highly regarded.
Duties & Responsibilities:
- Processing a backlog of orders
- First Point of contact for incoming calls from both customers and technicians
- Assignment of incoming service and project jobs to field technicians.
- Routinely assessing the daily schedule to ensure breakdowns/scheduled works with higher urgency are attended to.
- Organise and schedule technicians' workload book planned maintenance, quoted works, oncall rosters and emergency breakdowns
- Organise subcontractors (work, upgrades, quotes and approving invoices)
- Liaise with customers regarding expected installation timeframes
- Archive and document management, ensuring records are accurate
- Generate purchase orders
- Administrative duties
How to Apply:
_ Who are we and what do we do?_
Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries.
Job Information:
- Salary Periods: hour
- Job Reference: Salary: $38p/h + super
- Salary From: AU$35.00
- Salary To: AU$38.00
- Job Industries: Admin and Secretarial
- Job Locations: Wetherill Park, Sydney, Australia
- Job Types: Temporary
- Job Areas: Wetherill Park
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