Relationship Manager - Perth, Australia - Indigenous Business Australia
Description
Title:
Relationship Manager
Position no:5153
Level:
IBA Level 5 ($96,194 - $106,650)
Last updated:September 2023
Location:
Perth
Term:Ongoing
Program:
Business Solutions
Section:
Relationship Management
Context:
Indigenous Business Australia, partners and invests with Aboriginal and Torres Strait Islander people
who want to own their future. We go further than provide money; we invest in people, places and ideas
that are ready. We help make them real. We're deeply invested in the financial success and economic
independence of Indigenous Australians. It's why we exist.
We provide a range of services for Indigenous Australians to create wealth and accumulate assets,
take up investment opportunities, create business enterprises that provide additional employment
and by building mutually respectful and productive partnerships with Indigenous Australians,
government, non-government and private sector organisations.
Our staff are invested, informed, responsive, respectful and connected.
Through the Business Development and Assistance Program, administered by the
Business
Solutions Branch, IBA helps Aboriginal and Torres Strait Islander peoples to start, acquire and grow
commercially viable businesses by providing pre-business guidance, business finance, business
development and business support at all stages of the business life cycle.
The
Relationship Management Team oversees the IBA Enterprises' business customer loan portfolio._ _
Role:
The
Relationship Manager reports to the Team Leader and manages a portfolio of small to medium
size businesses (and their loans) during any stage of the business and loan life cycle. This is done in
accordance with IBA policy and procedure and with particular emphasis on improving emphasis on
monitoring and supporting business performance, identifying, and supporting business growth
strategies and credit risk management activities._ _
Duties:
- Under limited supervision manage a portfolio of customers, who are operating small to medium
- Customer engagement and relationship building to fully understand the businesses'
Support the development of customer business acumen.
- Identify business risk early and assist IBA in the development and implementation of strategies
- Collect and analyse financial statements, reports and other information (as required).
iba
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- Management of arrears, nonperforming loans, turnaround and voluntarily exit processes.
- Tracking customer performance and revising risk management plans, conducting business
- Coordination of the loan documentation and drawdown processes and ensuring customers
- Coordinate and prepare briefings, reports and submissions required by senior management
- Exercise Delegations in accordance with IBA policy & procedure.
- Other duties as required.
Required capabilities
These are essential unless otherwise indicated.
Knowledge
- Displays Aboriginal and Torres Strait Islander cultural capability:
- awareness and understanding of Aboriginal and Torres Strait Islander societies and culture
effectively with Indigenous individuals and communities;
- awareness and understanding of Australian Indigenous issues particularly as they relate to
small business.
- Tertiary qualifications in accounting, business or commerce or at least 5 years' experience in
- Attributes
- Significant level of personal drive and integrity including:
- professionalism and probity.
- commitment to action.
- promoting and adopting a positive & balanced approach to work.
- self-awareness and commitment to personal development.
Skills and Experience
- In the small to medium size business sector, a high standard of portfolio management and
being at the centre of everything.
- High level of business acumen and knowledge & understanding of business
business development, financial analysis and commercial lending and the ability to discuss
business needs, risks and formulation of strategies and implementation of solutions with
customers and delegates.
- Significant ability to negotiate confidently and communicate with influence, clarity and ability to
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