Operations Manager - Melbourne, Australia - Pearl Recruitment Group

Olivia Brown

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Olivia Brown

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Description

Our client, who is a National Wholesaler of Food and Grocery products, is currently seeking an experienced Operations Manager for their Northeast Melbourne location, who can support and assist the Branch Manager in creating positive workplace culture and further developing the business.


This position would see the floor, receiving, and customer service supervisors reporting to you, whilst you manage the day-to-day running of the store.

This position would make you accountable for supporting the Branch Manager in dispatch logistics, staff management, and customer service procedures.


Duties and Responsibilities would include:


  • Meeting customer requirements through correct product dispatch within a timely manner, and ability to adhere to any customer demands or complaints.
  • Meet branch operating requirements in order to maintain a safe and tidy workplace, including making sure the store is kept faced, that team facilities, offices, and equipment are always operational, and that the team members are adhering to company policies and workplace standards.
  • Actively recruit for new staff members, and train all new employees through inductions, onboarding, and safety policies.
  • Ensure that the store adheres to company OH&S policies, whilst maintaining communication between staff and management.
  • Keeping tabs on current inventory and being able to anticipate stock replenishment needs; including using logistics to order in new stock, clear old and damaged stock, and keep replenishments within rotation.
  • Supporting the Branch Manager in undertaking toolbox talks and team huddles on at least a weekly basis.
  • Facilitating timesheet processes to support the payroll team and adhering to the company and branch budgets.
  • Keeping the store in compliance with national COR, Food Safety and HACCP regulations.

To be successful, you will need:

  • Previous experience in a similar position of managing a team of others within a retail section (Food Industry, advantageous, although not essential)
  • Generous knowledge of business protocols and development procedures
  • Advanced understanding of OH&S, HACCP, and EEO Policies and legislations
  • Ability to remain highly organised and make stable decisions
  • Sustain leadership, communication and motivation skills and techniques in order to positively progress a team

What's in it for you?

You will be working for a National, well established, corporate group of businesses and having those corporate benefits on offer to you (EG, discounts on healthcare, groceries etc.).

Your base salary will be up to $78k + super and will have a strong work/life balance, between 38-40-hour week, leaving you free to spend more time with friends, family, and loved ones.


To Apply:


and ask for Lulu.

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