Claims Case Manager - Melbourne, Australia - Mercer
Description
Claims Case Manager
What can you expect?
What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible.
We pride ourselves on providing outstanding career development, learning opportunities, financial rewards and we are committed to making your journey with us FUN.
- **_Voted #1 HR Consulting Company Globally_**:
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_ Work from home_:
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_ Prestigious Melbourne CBD Docklands, 2008 or Sydney CBD Barangaroo Location _:
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_Great Package _:
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_Great time to join this global organisation in Growth Phase._
What is in it for you?
At Mercer, we recognize that our most important asset is our people.
We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.
We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more- Flexible hybrid work environment including "work from home"
- Leading training and development programs
- Professional environment where your career path really matters and is supported in our global organization
- Great team of energetic and supportive colleagues
- Genuine work life balance.
We will count on you to:
You will deliver proactive and timely insurance case management services for a portfolio of clients. This involves dealing with underwriting cases, death claims, total and permanent disablement, and salary continuance claims.
You will also work closely with our Claims team in GSD (based in India) on the delivery of transactions and communicate any changes/requirements.
What you need to have:
- Excellent knowledge of and experience in Group insurance
- Group insurance claims experience will be highly regarded
- High level empathy and the ability to communicate effectively about sensitive situations
- Proficient PC Skills, word and excel
- RG 146 Compliant preferred.
About us:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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