Customer Service Consultant - Sydney, Australia - Rentokil Initial

Rentokil Initial

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

We have an excellent opportunity for a
Customer Service Consultant to join our team on a permanent Part - time basis in Lidcombe.

The core responsibilities in this role include:

Proactively making outbound calls to our existing customers to promote our products and services
Resolving customer queries quickly and accurately
Scheduling appointments for residential customers
Converting incoming enquiries into sales opportunities
Liaising with your fellow colleagues
Meeting call and internal sales targets
Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements:

-
Experience working in customer service or call centre environments (essential):

Demonstrated experience in phone sales and converting enquires into sales
Proficient with communicating verbally and electronically
Able to work calmly under pressure while multitasking
Proven problemsolving skills
Ability to focus on delivering a 'wow' experience to customers
Ability to work in a team environment to support fellow colleagues
Professional, reliable and punctual.
Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer-facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19.
Rentokil Initial is a member of the FTSE 100 of leading companies.

This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programs for colleagues to enhance their skills.