Concierge Supervisor - Melbourne, Australia - Woods & Co Recruitment

Woods & Co Recruitment Melbourne, Australia

5 days ago

Full time

Description

Woods & Co Recruitment have partnered with one of Australia's leading private property developers on a new and exciting opportunity to join their team here in Melbourne.

We are seeking an experienced Concierge Supervisor to lead their customer facing team on a brand new, high-end facility located inner city.

The asset class is Build to Rent and consists of high end amenities likened to a 5 star hotel environment.

What do you do?

Leadership and support a 24/7 customer facing, concierge team. The management will include training, development and mentoring of staff

Oversee the delivery of high-end concierge services

Ensure optimal operational tenant and tenant guest experience across all amenities

Lead and manage community engagement through events and other pathways

Ensure all standards are met to the level of expectation from both the tenants and the business

What do you need?

Experience in leading customer facing teams in hotels, large scale hospitality or high end residential environments

Strong customer service, interpersonal and organisational skills

Previous experience in small to medium sized teams in a supervisory or management capacity

Leadership, mentoring and motivating teams

If this role sounds like it's a good fit, please click apply or for a confidential conversation, please contact to schedule a time.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.

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