Customer and Contract Lead - Newborough, Australia - Calvary

Calvary

Verified Company

Newborough, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Newborough, VIC, Australia, 3825

Permanent

Closing on:
Sep 8 2023

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Position Description

Customer and Contract Lead

Gippsland regionNewborough, Mirboo North and Lakes Entrance

Progress with purpose at one of Australia's largest health care providers

Get ahead with salary packaging, benefits and professional development in a supportive team environment

Customer and Contract Lead Full time permanent - For Newborough, Mirboo North and Lakes Entrance Homes.

About the role

A Newley created role working in all the three homes Gippsland region

Newborough, Mirboo North and Lakes Entrance

Your main duties will include:

Management and Coordination of administrative and pricing/contracting requirements, and team for the Home.

Work in consultation with Marketing to promote Calvary services to ensure occupancy levels are maximised and sales opportunities are realised.

Seek competitor analysis and remain aware of industry changes that may impact occupancy and resident selection.

About you

COVID-19 vaccination is a mandatory requirement unless assessed exempt

Influenza vaccination is a mandatory requirement unless assessed exempt

Previous experience and understanding of placement of aged care consumers including facility, retirement Home/ independent living settings

Demonstrated sales experience

Demonstrated financial acumen

Demonstrated experience in consultation processes, including problem solving

Specialised competencies in customer service, the co-ordination of a range of complex services and building effective customer relationships

Strong attention to detail and compliance orientation

Excellent communication skills, written and oral

Demonstrated experience in liaising with external services

Proven skills in collection and analysis of information

Demonstrated organisational ability

Commitment to continuous quality improvement

Demonstrated knowledge and experience with MS Office

A commitment to work within Calvary's Mission, Vision and Values

Travel required as covers 3 homes within the Gippsland region

Newborough, Mirboo North and Lakes Entrance

Knowledge about local area and the aged care sector is preferred

Ability to make strong community connections

Previous sales/BDM experience within a similar industry is highly regarded

Locals highly considered for this position.

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

NFP salary packaging benefits, discounted health insurance and gym memberships

Paid parental leave

Training, development pathways and career opportunities

Flexible hours that make sense for you

Please note the following:

You will be required to provide evidence of immunisation as required for your role including COVID-19, influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella