Project Co-ordinator - Chatswood, Australia - Service Stream

Service Stream
Service Stream
Verified Company
Chatswood, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Primary Location

Chatswood - 821 Pacific Hwy
Job Description Summary

Service Stream's Telecommunications Division are currently seeking a Project Coordinator to join our team in Chatswood.
About the Role

Service Stream's Telecommunications division are currently seeking a project coordinator to join our team.

Nature of position:
Permanent, Full Time


Location:
Chatswood, New South Wales


Key Tasks & Responsibilities:

  • Daytoday coordination, allocation, scheduling and completion tracking of field tasks as prioritized by the team lead including service assurance
  • Communication with customers and building managers directly to manage all prefield services workflows, enquiries and information validation
  • Coordination of logistics and distribution of field services hardware to technicians where required triggers
  • Responsible for accurate and timely entry of information in various client systems related but not limited to:
  • Scheduling information and reassignments
  • General notes and updates on current scheduling status and roadblocks
  • Acts as an escalation point for a respective order under the scheduler's control and management
  • Respond to incoming IVR phone queries
  • Liaising with internal and external stakeholders to obtain relevant information where required
  • Live the ServiceStream values and demonstrate role model behaviour in punctuality, reliability, collaboration and compliance with ServiceStream's Code of Conduct, Work Health & Safety policies and wider business policies and procedure
About you

  • Exceptional customer service attributes, particularly the ability to communicate in a concise, polished and professional manner
  • Project management experience desirable
  • Excellent communication skills, both verbal and written
  • Experience in customer service or an operations environment
  • Sound understanding of fixed line telecommunications principles
  • A natural at tying up loose ends ensuring that people and parts are where they need to be when they should be, and paperwork / data entry is always 100%
  • A born organiser who keeps their cool in a busy, multi tasking environment
How to Apply

If this sounds like the role for you, click 'APPLY' to submit your CV.
Department

Projects

How to Apply
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