Client Care Coordinator Full-time - Bayswater, Australia - Lawnswood

Lawnswood

Verified Company

Bayswater, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Full time

Description

Client Care Coordinator
Pet Cremation Services

Mon - Fri 10.00am - 6:00pm

Be part of an amazing passionate team working within a great company culture
Working within a professional business
Making a difference in pet after care services

We currently have a new opportunity for a dedicated, compassionate animal lover looking to fulfil our clients' needs in pet after care, supporting our purpose in "Honouring a life time of unconditional love".

This is predominantly a phone based customer service role which requires a person who can display empathy and compassion whilst delivering a professional service.

About the role:

Coordinate and schedule bookings with both the public and vet clinics
Prepare the viewing room
Assisting clients who bring their pets to the office
Carry out accurate data entry and payment processing
Facilitate a general range of office tasks

We are looking for a person:

Who is comfortable in occasionally handling deceased pets
Who has excellent communication skills with a clear professional phone manner
Who has attention to detail and excellent written skills
That is reliable, organised and takes pride in your work
Who has intermediate computer skills (Microsoft Office experience is favourable)
Who is physically fit as this role will require assistance in handling pets from time to time

We are a business that prides itself on being caring, down to earth and professional. Tact, discretion and integrity are attributes that we rate very highly.

We have a great team to work with and if you meet the criteria listed, then please send us your resume
and a covering letter outlining why you would be suitable for this role.