Retail Manager - Sydney, Australia - Scentre Group

Scentre Group

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers.

A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to 'create extraordinary places, connecting and enriching communities.'

Your opportunity
We have an exciting opportunity for a customer-obsessed Retail Manager to join our team at Westfield Warringah Mall.

Reporting to the Centre Manager, you will be the voice of the customer and the eyes and ears of our living centre to deliver extraordinary experiences every day by ensuring the customer is at the heart of all we do.

Your key responsibilities will include:

Contributing to customer and retailerfocused activities that cover the daytoday management and operations of the Centre and excellent everyday presentation
Building strong relationships with Centre retail staff, customers and community stakeholders
Identifying areas of strategic opportunity in relation to retailers and customers, creating short and longterm roadmaps that contributes to improved retailer and Centre performance
Acting as a change advocate, initiating and supporting new programs that impact the retailer and customer experience and overall business performance
Resolving issues and influencing internal stakeholders to deliver the best business outcomes
Dealing with Centre incidents and emergencies in accordance with company procedures
Willingness to act as Duty Manager from time to time on a rotating roster with the rest of the Centre Management Leadership Team

What will set you apart from the rest?
The talent we are looking to attract will be;

Customer obsessed and wanting to deliver extraordinary experiences every day
Solid in their commercial acumen, with high levels of curiosity, ability to influence and a motivated selfstarter
Entrepreneurial in spirit, a team player with passion and integrity
An energetic peopleperson who enjoys interacting with customers and has the ability to achieve a level of service that consistently meets and exceeds the expectations of our customers
Strong commercial acumen with the ability to identify opportunities that will increase income streams

What sets us
apart from the rest?

A collaborative, welcoming, inclusive and supportive culture
Genderneutral parental leave 18 weeks paid with no qualifying period.
Life Leave additional five days paid leave to use however you like on top of your four weeks annual leave.

Diverse career paths

Opportunities to crossskill and develop working with over 70 different professions within the team.

Our diverse and inclusive workforce is not only something we're proud of, but something we're committed to.

We encourage and support our people to bring their 'whole selves' to work every day because we believe our differences contribute to our success and ensures a workforce that reflects the customers we serve, in the communities in which we operate.

This commitment is backed by executive and employee-led working groups including LGBTI, gender equity, mental health & wellbeing, working flexibility and disability alongside other initiatives.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.