Student Living Support Officer - Hobart, Australia - University of Tasmania

University of Tasmania

Verified Company

Hobart, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job no: 498469

Work type:
Full time

Location:
Hobart

Categories:
Student Services

Student Living Support Officer

Full time, fixed term (to Feb 2024) position
Based in Hobart
Respond positively and with empathy to student resident concerns and address concerns in a timely manner, with a focus on safety and wellbeing always.

The Opportunity

The University's Student Living Communities are a network of distinctive residential communities supporting a diverse cohort of undergraduate and postgraduate students from regional Tasmania, mainland Australia and overseas who are enrolled at the University in Hobart, Sandy Bay, Launceston or Burnie.

The role of the Student Living Support Officer (SLSO) is a critical, client facing role, requiring high levels of face-to-face and supportive engagement with student residents.

Through the provision of a high-quality welcome and settlement experience; active engagement with students as partners; active inquiry into student health and wellbeing; support for academic progress and responding empathetically and efficiently to student needs and concerns, the role of the SLSO will greatly contribute to a positive student living experience with positive health and wellbeing and academic outcomes.

Key Accountabilities:

Respond positively and with empathy to student resident concerns and address concerns in a timely manner, with a focus on safety and wellbeing always.
Conduct Regular Checkin meetings (oneonone pastoral care meetings) with residents within UTAS Student Living Communities, maintaining case notes and referring students on to internal and external supports where appropriate.
Use sound judgment and effectively assess risk in relation to incidents and behaviours and respond according to agreed protocols especially as it relates to student resident welfare.
Engage with student bodies and broader studentled groups, to support the development and delivery of engagement programs, provide support to studentled events and initiatives that contribute to a thriving student community that develops a sense of belonging for all.
Respond appropriately to student incidents of a critical nature in alignment with UTAS procedures and guidelines.

Your Application

A degree level qualification and experience in a human services or education related organisation; or an equivalent qualification and extensive experience.
Excellent cultural competency and experience working with culturally diverse communities.
Capacity to take a peoplecentred and safetyfirst response to complex and critical incidents in accordance with WHS legislation and University Policies and Procedures.
Competent computing skills, with experience in the use of Word, Excel, and information management systems.
Excellent interpersonal skills, including strong peoplecentred communication skills, capacity to coordinate and present to large groups, provide rolemodelling to residents, possession of negotiation and conflict resolution skills and the ability to interact effectively with people from diverse backgrounds.

Remuneration

Appointment to this role will be at HEO 6 and will have a total remuneration package of up to $107,061 comprising base salary within the range of $84,386 to $91,505 plus 17% superannuation.

COVID-19 Update:

The University of Tasmania recognises that this is critical for the workforce at the University to protect the safety of our workforce and vulnerable Tasmanians.

Applicants for this role must be prepared to provide evidence of Covid-19 vaccination as a condition of employment.

How to Apply

Please refer to the attached Position Description below for full details.

Applications close Sunday, 26 February 2023, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role._

Advertised: 16 Feb 2023 Tasmania Daylight Time

Applications close: 26 Feb 2023 Tasmania Daylight Time