Underwriter, SME Package - Melbourne, Australia - American International Group

Description

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter in the SME Package team to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. AIG's General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Make your mark in SME Package

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

SME Package is part of our broader Portfolio Solutions business which comprises both SME Commercial Package and AIG's multi-line Underwriting Agency (MGA) portfolios. The focus of the team is to design multi-line insurance solutions for our SME customers. This role reports into Head of Underwriting Services, SME Package.

How you will create an impact

SME Package is a strategically important product within AIG Australia, and we are seeking to invest in our team and systems to maximise the growth opportunity. In this role you will deliver service excellence to internal and external customers and drive profitable growth of SME Package, whilst always ensuring adherence to risk appetite, underwriting guidelines, and compliance standards. This is a foundational role on an underwriter career path and provides an excellent opportunity for professional learning and development.

Key accountabilities will include but not limited to:

• Deliver profitable growth through achievement of financial KPIs relating to production, profitability, and expenses.
• Undertake portfolio management reviews to identify and develop action plans.
• Promote service excellence by actioning referrals and renewals within delegated authority in accordance with profit centre guidelines.
• Broker engagement – conduct visitations to principal trading partners as required in order to discuss and monitor portfolio results.
• Support and service brokers through various communication channels - electronic platforms, email, and phone.
• Contribute to the development of the SME operating model in Australia including input into improvements in operational efficiency.

What you'll need to succeed

• Proven background and experience in General Insurance
• Strong technical knowledge of commercial underwriting – preferably in a SME role
• Sound working knowledge of SME e-commerce platforms
• Proven track record in managing broker relationships
• High resilience and ability to work effectively in a fast-paced environment
• Strong interpersonal skills – particularly collaboration and engagement skills
• Sound communication skills – including written and presentation skills
• Strong team player
• Willingness and desire to learn

Ready to make a bigger impact? We look forward to reviewing your application.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

#LI-JC1

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter in the SME Package team to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. AIG's General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Make your mark in SME Package

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

SME Package is part of our broader Portfolio Solutions business which comprises both SME Commercial Package and AIG's multi-line Underwriting Agency (MGA) portfolios. The focus of the team is to design multi-line insurance solutions for our SME customers. This role reports into Head of Underwriting Services, SME Package.

How you will create an impact

SME Package is a strategically important product within AIG Australia, and we are seeking to invest in our team and systems to maximise the growth opportunity. In this role you will deliver service excellence to internal and external customers and drive profitable growth of SME Package, whilst always ensuring adherence to risk appetite, underwriting guidelines, and compliance standards. This is a foundational role on an underwriter career path and provides an excellent opportunity for professional learning and development.

Key accountabilities will include but not limited to:

• Deliver profitable growth through achievement of financial KPIs relating to production, profitability, and expenses.
• Undertake portfolio management reviews to identify and develop action plans.
• Promote service excellence by actioning referrals and renewals within delegated authority in accordance with profit centre guidelines.
• Broker engagement – conduct visitations to principal trading partners as required in order to discuss and monitor portfolio results.
• Support and service brokers through various communication channels - electronic platforms, email, and phone.
• Contribute to the development of the SME operating model in Australia including input into improvements in operational efficiency.

What you'll need to succeed

• Proven background and experience in General Insurance
• Strong technical knowledge of commercial underwriting – preferably in a SME role
• Sound working knowledge of SME e-commerce platforms
• Proven track record in managing broker relationships
• High resilience and ability to work effectively in a fast-paced environment
• Strong interpersonal skills – particularly collaboration and engagement skills
• Sound communication skills – including written and presentation skills
• Strong team player
• Willingness and desire to learn

Ready to make a bigger impact? We look forward to reviewing your application.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

About Us

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.